Critical incidents in the process of medication in a neonatal unit: a descriptive study
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Keywords

Caring Management
Analysis of Work
Process Neonatal Nursing. Gerencia del cuidado
Análisis del Proceso de trabajo
Enfermería Neonatal. Gerência do Cuidado
Análise de Processo de trabalho
Enfermagem Neonatal.

Abstract

This is a research project of the Academic Masters in the Sciences of Health Care, from Fluminense Federal University. Aim: To observe the process of medication performed by the nursing team in the Neonatal Unit of Pedro Ernesto College Hospital. Aims: To characterize the process of preparation and administration of medication on the part of the nursing team, before and after changes implemented by the management of the unit; to analyze the situations, behavior and consequences, both positive and negative, identified in the process, based on the reports of the professionals involved; to discuss the impact and implications of the changes implemented. Method: This is a descriptive, qualitative research, using a Critical Incident Technique (CIT) approach. After the data collection, involving recorded, semi-structured interviews with nursing professionals, the interviews will be fully transcribed and then textually analyzed using ALCESTE software. The results can assist the creation of a work procedure in terms of the medication system, improving the assistance provided by nursing staff in any institution.
https://doi.org/10.5935/1676-4285.20134318
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References

The Partnership [homepage on the internet]. Born too soon: the global action report on preterm birth [cited 2013 Feb 04]. Available from: http://www.who.int/pmnch/media/news/2012/preterm_birth_report/en/index.html.

Flanagan JC. The critical incident technique. Psychol Bull [Internet]. 1954; [cited 2013 Feb 05]; 51(4): 327-58. Available from: http://www.analytictech.com/mb870/Readings/flanagan.pdf

Balbino CM, Caramez LFC, Barbosa MS, Cavalcanti PCS, Silvino ZR, Teixeira ER, et al. Os erros de medicação com o objetivo de segurança do paciente: revisão sistematizada da literatura. Online braz j nurs [Internet]. 2009 [cited 2013 Feb 04]; 8(3): [about 3 p.]. Available from: http://www.objnursing.uff.br/index.php/nursing/article/view/2599