Abstract
This is a research Project of the Pos-graduation Program Strictu Senso – Professional Master’s Degree – Assistant Nursing – of the Aurora de Afonso Costa Nursing Scholl/UFF, Niterói/Rio de Janeiro. The aim of this study is: to describe and to analyze the working process put into practice by the health care team in a public health care establishment. It is a qualitative study which has the purpose of presenting proposals for changes in the quality of the hospital’s attendance, through specific actions of the health care team.
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