Barriers and strategies in the Nursing Handover of critically ill patients: Integrative review
HTML
HTML (Español (España))
HTML (Português (Brasil))
EPUB
EPUB (Español (España))
EPUB (Português (Brasil))

Supplementary Files

FIGURAS E QUADROS (Português (Brasil))

Keywords

Enfermagem
Transferência de Pacientes
Barreiras de Comunicação
Cuidados de Enfermagem
Cuidados Críticos
Segurança do Paciente. Nursing
Patient Transfer
Communication Barriers
Nursing care
Critical Care
Patient Safety. Enfermería
Transferencia de pacientes
Barreras de comunicación
Cuidado de enfermera
Cuidado crítico
Seguridad del paciente.

Abstract

Objective: To verify the main barriers and strategies inherent to the nursing handover of critically ill patients in the scientific literature. Method:  This is an integrative review of the literature which used a quantitative approach and was conducted between October 19 to November 2, 2018. With the selection of article published between 2002 and 2018.  Results:  26 (100%) identified articles, all published internationally, among these 16 (62%) were published in the last five years. Among the articles, 38% addressed barriers and 27%  handover strategies, 35% of which were related to patient safety. Discussion:  communication is a basic instrument for nursing care, and it is becoming indispensable in handover, enabling continuity of care and minimizing adverse events. Conclusion: The results of this review show the emerging need to develop tools and strategies to assist the Nursing Handover in critically ill patients.
https://doi.org/10.17665/1676-4285.20206204
HTML
HTML (Español (España))
HTML (Português (Brasil))
EPUB
EPUB (Español (España))
EPUB (Português (Brasil))

References

Ahad AMA., Pina SCT. Comunicação: uma indispensável ferramenta de dominação e poder. Ciência et Praxis [Internet]. 2013 [cited 2018 Oct 2]; 6 (11): 51-54. Availablefrom: http://revista.uemg.br/index.php/praxys/article/viewFile/2122/1114

Nogueira JWS, Rodrigues MCS. Effective communication in teamwork in health: a challenge for patient safety. Cogitare Enferm [Internet]. 2015

Jul/Sep [cited 2018 Oct 2]; 20(3): 636-40. Available from: http://revistas.ufpr.br/cogitare/article/view/40016

Gonçalves MI, Rocha PK, Anders JC, Kusahara DM, Tomazoni A. Comunicação e segurança do paciente na passagem de plantão em unidades de cuidados intensivos neonatais. Texto Contexto Enfermagem [Internet]. 2016 [cited 2018 Oct 2]; 25(1).

Birmingham P, Buffum MD, Blegen MA, Lyndon A. Handoffs and patient safety: Grasping the story and painting a full picture. Western Journal of Nursing Research [Internet]. 2015 [cited 2018 Oct 2]; 37(11): 1458-78. doi:10.1177/0193945914539052

The Joint Commission Center for Transforming Healthcare. Improving transitions of care: Hand-off communications. Oakbrook Terrace, Illinois: The Joint Commission, 2014.

The Joint Commission (TJC). A complimentary publication of The Joint Commission. Sentinel Event Alert. 2017.

Soares CB, Hoga LAK, Peduzzi M, Sangaleti C, Yonekura TS, Silva DRAD. Integrative review: concepts and methods used in nursing. Rev Esc Enferm USP [Internet]. 2014 [cited 2018 Jul 09]; 48 (2): 335-45. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342014000200335

Melnyk BM, Fineout-overholt E, Stillwell SB, Williamson KM. Evidence-based practice: step by step. Am J Nurs. [Internet]. 2010 [cited 2018 Out 09]; 110 (5):51-3. Available from: https://journals.lww.com/ajnonline/Fulltext/2010/01000/Evidence_Based_PracticeStep_by_StepThe_Seven.30.aspx

Kilic SP, Ovayolu N, Ovayolu O, Ozturk MH. The Approaches and Attitudes of Nurses on Clinical Handover. Intern J of Caring Scienc. [Internet]. 2017 [cited 2018 Nov 19]; 10(1): 136-145. Available from: http://www.internationaljournalofcaringsciences.org/docs/15_parlarkilik_original_101.pdf

Riesenberg LA, Leisch J, Cunningham JM. Nursing Handoffs: A Systematic Review of the Literature. AJN, American Journal of Nursing [Internet]. 2010 [cited 2018 Nov 19]; 110(4): 24–34. Available from: https://www.ncbi.nlm.nih.gov/pubmed/20335686

Thomson H, Tourangeau A, Jeffs L, Puts M. Factors affecting quality of nurse shift handover in the emergency department. J Adv Nurs. [Internet]. 2018 [cited 2018 Nov 19]; 74(4):876-886. Available from: https://www.ncbi.nlm.nih.gov/pubmed/29117454

Foster-Hunt T, Parush A, Ellis J, Thomas M, Rashotte J. Information structure and organisation in change of shift reports: An observational study of nursing hand-offs in a Paediatric Intensive Care Unit. Intensive and Critical Care Nursing [Internet]. 2015 [cited 2018 Nov 19]; 31(3): 155–164. Available from: https://www.ncbi.nlm.nih.gov/pubmed/25456856

Daniel L, N-Wilfong D. Empowering Interprofessional Teams to Perform Effective Handoffs Through Online Hybrid Simulation Education. Critical Care Nursing Quarterly [Internet]. 2014 [cited 2018 Nov 19]; 37(2): 225–229. Available from: https://www.ncbi.nlm.nih.gov/pubmed/24595260

Tobiano G, Whitty JA, Bucknall T, Chaboyer W. Nurses’ Perceived Barriers to Bedside Handover and Their Implication for Clinical Practice. Worldviews on Evidence-Based Nursing [Internet]. 2017 [cited 2018 Nov 19]; 14(5): 343–349. Available from: https://espace.library.uq.edu.au/view/UQ:690179

Kowitlawakul Y, Leong BSH, Lua A, Aroos R, Wong JJ, Koh N, Mukhopadhyay A. Observation of handover process in an intensive care unit (ICU): barriers and quality improvement strategy. International Journal for Quality in Health Care. [Internet]. 2015 [cited 2018 Nov 19]; 27(2): 99–104. Available from: https://www.ncbi.nlm.nih.gov/pubmed/25644706

Welsh CA, Flanagan ME, Ebright P. Barriers and facilitators to nursing handoffs: Recommendations for redesign. Nursing Outlook . [Internet]. 2010 [cited 2018 Nov 19]; 58(3), 148–154. Available from: https://www.ncbi.nlm.nih.gov/pubmed/20494690

Halm MA. Nursing Handoffs: Ensuring Safe Passage for Patients. American Journal of Critical Care [Internet]. 2013; [cited 2018 Nov 19]; 22(2): 158–162. Available from: http://ajcc.aacnjournals.org/content/22/2/158.full

Salzmann-Erikson M. Using focused ethnography to explore and describe the process of nurses’ shift reports in a psychiatric intensive care unit. Journal of Clinical Nursing [Internet]. 2018 [cited 2018 Nov 19]; 27(15-16): 3104–3114. Available from: https://onlinelibrary.wiley.com/doi/full/10.1111/jocn.14502

Lee SH, Phan PH, Dorman T, Weaver SJ, Pronovost PJ. Handoffs, safety culture, and practices: evidence from the hospital survey on patient safety culture. BMC Health Services Research [Internet]. 2016 [cited 2018 Nov 19]; 16(1). Available from:

https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-016-1502-7

Tam P, Nijjar AP, Fok M, Little C, Shingina A, Bittman J, Raghavan R, Khan

NA. Structured patient handoff on an internal medicine ward: A cluster randomized control trial. PLoS One. [Internet]. 2018 [cited 2018 Nov 19]; 19;13(4):e0195216.

Available from: https://www.ncbi.nlm.nih.gov/pubmed/29672526

Ridelberg M, Roback K, Nilsen P. Facilitators and barriers influencing patient safety in Swedish hospitals: a qualitative study of nurses’ perceptions. BMC Nurs. [Internet]. 2014 [cited 2018 Nov 19]; 13:13-23. Available from: https://www.ncbi.nlm.nih.gov/pubmed/25132805

Tanja M. Fragmentation of patient safety research: a critical reflection of current human factors approaches to patient handover. J Public Health Res [Internet]. 2013 [cited 2018 Nov 19]; 2(3): e33. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4147745/

Manias E, Geddes F, Watson B, Jones D, Della P. Perspectives of clinical handover processes: a multi-site survey across different health professionals. [Internet]. 2016 [cited 2018 Nov 19]; 25(1-2): 80-91. Available from: https://www.ncbi.nlm.nih.gov/pubmed/26415923

Taylor J.S. Improving Patient Safety and Satisfaction With Standardized Bedside Handoff and Walking Rounds. Clin J Oncol Nurs. [Internet]. 2015; [cited 2018 Nov 19]; 19(4):414-416. Available from: https://www.ncbi.nlm.nih.gov/pubmed/26207705

Siemsen IM, Madsen MD, Pedersen LF, Michaelsen L, Pedersen AV, Andersen HB. Factors that impact on the safety of patient handovers: an interview study. Scand J Public Health [Internet]. 2012 [cited 2018 Nov 19]; 40(5):439-448. Available from: https://www.ncbi.nlm.nih.gov/pubmed/22798283

Kathryn RS, Kelli AH. SBAR, Communication, and Patient Safety: An Integrated Literature Review. MEDSURG Nursing. [Internet]. 2017 [cited 2018 Nov 19]; 26(5): 297–305. Available from: https://insights.ovid.com/medsurg- nursing/mednu/2017/09/000/sbar-communication-patient-safety-integrated3/00008484

Flemming D, Hübner U How to improve change of shift handovers and collaborative grounding and what role does the electronic patient record system play? Results of a systematic literature review. Int J Med Inform [Internet]. 2017 [cited 2018 Nov 19]; 82(7): 580-92. Available from: https://www.ncbi.nlm.nih.gov/pubmed/23628146

Sandlin D. Improving Patient Safety by Implementing a Standardized and Consistent Approach to Hand-Off Communication. J Perianesth Nurs [Internet]. 2007; [cited 2018 Nov 19]; 22(4): 289-392.Available from: https://www.ncbi.nlm.nih.gov/pubmed/17666301

Riesenberg LA, Leitzsch J, Little BW. Systematic Review of Handoff Mnemonics Literature [Internet]. 2009 [cited 2018 Nov 19]; 24(3):196-204. Available from: https://www.ncbi.nlm.nih.gov/pubmed/19269930

Runy LA. Patient handoffs. Hosp Health Netw. [Internet]. 2008 [cited 2018 Nov 19]; 82(5): 7. Available from: https://www.ncbi.nlm.nih.gov/pubmed/18557338

Schroeder SJ. Picking up the PACE: A new template for shift report. Nursing [Internet]. 2006 [cited 2018 Nov 19]; 36(10):22-23. Availablefrom: https://www.ncbi.nlm.nih.gov/pubmed/17019325

Quitério LM, Santos EV, Gallotti RDM, Novaretti MCV. Eventos Adversos por falhas de comunicação em Unidades de Terapia Intensiva. Espacios. [Internet]. 2016 [cited 2018 Nov 29]; 37(30): 19. Available from: http://www.revistaespacios.com/a16v37n30/16373020.html

Bueno BRM, et al. Caracterização da passagem de plantão entre o centro cirúrgico e a unidade de terapia intensiva. Cogitare Enfermagem [Internet]. 2015 [cited 2018 Nov 29]; 20(3). Available from: http://revistas.ufpr.br/cogitare/article/view/40274/26257

Oliveira MC, Rocha RGM. Reflexão acerca da passagem de plantão: implicações na continuidade da assistência de enfermagem. Enfermagem Revista, Belo Horizonte [Internet]. 2016 [cited 2018 Nov 29]; 19(2): 226-234. Available from http://periodicos.pucminas.br/index.php/enfermagemrevista/article/view/13154

Silva MF, et al. Comunicação na passagem de plantão de enfermegem: Segurança do paciente pediátrico. Texto contexto - enferm. [Internet]. 2016 [cited 2018 Nov 29]; 25 (3).

Sousa MRG, et al. Eventos adversos em hemodiálise: relatos de profissionais de enfermagem. Revista da Escola de Enfermagem da USP [Internet]. 2013 [cited 2018 Nov 29]; 47(1): 76-83. Disponível em: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342013000100010

De MeesterK, Verspuy M, Monsieurs KG,Van Bogaert P. (2013). SBAR improves nurse–physician communication and reduces unexpected death: A pre and post intervention study. Resuscitation [Internet]. 2013; [cited 2018 Nov 19]; 84(9): 1192–1196. Available from: https://www.sciencedirect.com/science/article/abs/pii/S0300957213001688

Lane-Fall MB, et al. Are Attendings Different? Intensivists Explain Their Handoff Ideals, Perceptions, and Practices. Ann Am Thorac Soc [Internet]. 2014 [cited 2018 Nov 29]; 11(3): 360-6. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4028740/

Siman AG,, Cunha SGS, Brito MJM. Ações de enfermagem para segurança do paciente em hospitais: revisão integrativa. Rev Enferm UFPE on line. [Internet]. 2017 [cited 2018 Nov 29];11(2): 1016-24. Available from: http://www.revista.ufpe.br/revistaenfermagem/index.php/revista/article/view10203/pdf_228